Frequently Asked Questions

Find answers to your questions about ABC Rummy

Account & Registration

How can I sign up for an ABC Rummy account?

To sign up, click the "Register" button on our website or app, enter your details (name, email, phone number), verify your email or phone via OTP, and set a password. You must be 18 or older to register.

What should I do if I forget my password?

Click "Forgot Password" on the login page, enter your registered email or phone number, and follow the OTP or link sent to reset your password. Ensure your new password is secure.

Is it allowed to have multiple accounts?

No, each player is limited to one account per person. Creating multiple accounts violates our Terms of Service and may lead to suspension or termination of all related accounts.

Deposits & Withdrawals

What payment methods are available for deposits?

We support UPI, Paytm, Google Pay, PhonePe, bank cards (Visa, Mastercard), and bank transfers. Available methods may vary by region. Check the "Wallet" section for options.

What is the minimum deposit amount?

The minimum deposit is $2 or equivalent in your local currency. Some payment methods may have slightly higher minimums due to processing requirements.

How do I withdraw my rummy winnings?

Go to the "Wallet" section, select "Withdraw," choose your payment method, enter the amount, and submit the request. For a detailed guide, visit our How to Withdraw page.

How long does it take to process withdrawals?

Withdrawal times depend on the method:

  • UPI/Paytm/Google Pay/PhonePe: Instant to 24 hours
  • Bank transfers: 2-5 business days
First-time withdrawals may take longer due to KYC verification.

Games & Gameplay

What rummy variants can I play?

We offer Points Rummy, Pool Rummy, Deals Rummy, Indian Rummy, Speed Rummy, Joker Rummy, and more. Explore our Games page for the full list.

Are ABC Rummy games fair?

Yes, our games use certified Random Number Generators (RNGs) to ensure fair card distribution. We are audited regularly by independent agencies to maintain transparency and fairness.

Can I play rummy on my phone?

Absolutely! Our platform is mobile-optimized. Play via your browser or download our app for iOS and Android for a seamless rummy experience on the go.

Bonuses & Promotions

How do I get the welcome bonus?

Sign up and make your first deposit to receive the welcome bonus automatically. Check the minimum deposit amount and any promo code requirements in the promotions section.

What are cash bonus wagering requirements?

Wagering requirements indicate how many times you must play through a bonus before withdrawing winnings. For example, a $50 bonus with a 20x requirement means you need to wager $1,000 in games before cashing out.

Do bonuses have an expiration date?

Yes, most bonuses expire within 7-15 days from the date they’re credited. Check the specific terms of each promotion for exact expiration details.

Security & Privacy

How is my data protected on ABC Rummy?

We use advanced SSL encryption, secure servers, and regular security audits to safeguard your personal and financial data. Read our Privacy Policy for more information.

Why is KYC verification required?

KYC (Know Your Customer) verification is mandatory to comply with anti-money laundering laws and prevent fraud. It ensures a secure gaming environment and is typically required before withdrawals.

What documents are needed for KYC verification?

You may need to submit:

  • Government-issued photo ID (passport, driver’s license, or national ID)
  • Proof of address (utility bill or bank statement from the last 3 months)
  • Payment method proof (e.g., screenshot of UPI ID or bank details)
Additional documents may be requested if needed.

Need More Help?

Our support team is here for you 24/7.

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